Reviewed · TOWER OF LONDON TOURS

Tower of London with London Hop-On Hop-Off Tour and River Cruise

★ 3.5 · 112 reviews 3 hours 35 minutes (approx.) From $106 Operated by Big Bus London · Bookable on Viator
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London rewards a good shortcut. This three-part package combines Tower of London entry, a one-way Thames cruise, and 24-hour Big Bus access, giving you a useful first look at the city without arranging each piece yourself. I especially like the chance to see the Crown Jewels and use the bus for major sights such as Buckingham Palace, Westminster, St. Paul’s, and the Tower.

I also like the included audio commentary, free WiFi, mobile ticket, and broad route network. The main caution is traffic: a bus ride across central London can take far longer than expected, and several people have missed or nearly missed their Tower time because of delays. You need to plan the Tower visit first, then use the bus around it.

Key points to know before you book

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Key points to know before you book

  • The Tower is the fixed anchor: Entry to the Tower of London and the Crown Jewels is the most valuable part of the package, so protect that time above all else.
  • The bus covers two useful circuits: One route links central London, the Tower, Westminster, and St. Paul’s. Another reaches Hyde Park, Harrods, Kensington Palace, Notting Hill, and Paddington.
  • The Thames cruise is one way: You get a single river journey, not unlimited boat travel. Use it as a scenic link between Westminster and the Tower area when possible.
  • Traffic can ruin a tight schedule: A bus took one customer more than an hour to cross town, while another spent three hours trying to reach the Tower.
  • Audio details need attention: The package includes commentary in seven languages, while the general description lists five. Ask for headphones when redeeming your voucher.
  • The $106.96 price depends on use: It can work well if you use the Tower, cruise, and several bus rides. It is poor value if traffic lets you use only the bus a few times.

What this London package actually gives you

The experience lasts about 3 hours and 35 minutes as a listed activity, but the 24-hour bus ticket gives you a full day of access from the first date you redeem it. That difference matters. The Tower visit, cruise, and bus sightseeing are not best treated as one continuous ride. They work better as separate pieces arranged around a firm Tower visit.

You receive entry to the Tower of London, a one-way Thames River Cruise, a 24-hour hop-on hop-off bus ticket, audio commentary, and free WiFi. Food, drinks, and hotel pickup are not included.

At a price of $106.96 per person, I would not buy this simply because it has three items in one checkout. I would buy it if I wanted the Tower, liked sightseeing from an open-top bus, and expected to use the cruise as a practical connection. If you only want the Tower, or if you are comfortable using London’s regular public transport, separate tickets may offer better value.

The package is redeemed at a designated Big Bus stop. Staff issue the bus tour ticket and Tower entrance ticket, so do not assume that showing a mobile voucher on a random bus is the entire process. Give yourself time to sort out the tickets before your planned Tower entry.

Start with the Tower, not the bus

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Start with the Tower, not the bus

The Tower of London is the part of this outing that deserves priority. It gives you a concentrated look at royal power, imprisonment, ceremony, and spectacle, with the Crown Jewels as the main prize.

The practical rule is simple: do not begin with a long bus loop if you have a set Tower schedule. Central London traffic caused serious delays for some customers. One person spent three hours on the bus trying to reach the Tower and missed the planned visit. Another waited 35 minutes for a bus, then spent more than an hour crossing town.

Use the bus to reach the Tower only if you are already nearby or have a generous time cushion. If you are across town, regular Underground service or a direct taxi may be safer for the Tower appointment, though those costs are not included in the package.

Once at the Tower, you can see the Crown Jewels and explore the historic complex at your own pace within the admission arrangement. The supplied details do not promise a guided Tower tour or a particular entry time, so check the ticket instructions carefully when you redeem it.

Reading the central London bus route

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Reading the central London bus route

The central route is useful for orientation. It passes the Green Park Underground area, Hard Rock Cafe, Queen Mother Gates, Marble Arch, Regent Street, Piccadilly Circus, Haymarket, Trafalgar Square, Craig’s Court, Horse Guards Parade, Whitehall, the London Eye, Waterloo, Covent Garden, St. Paul’s Cathedral, the Monument, London Bridge, Southwark, the Tower, Temple, and Westminster Pier.

That is a lot of famous London in one circuit. It is also a lot of traffic lights and crowded streets. I would use this route for short hops, not as a guaranteed fast transfer across the city.

Green Park to Piccadilly Circus

The Green Park stop is handy for Buckingham Palace and the park itself. Hard Rock Cafe, Regent Street, Piccadilly Circus, and Haymarket then give you quick access to shopping streets, theatres, and the bright center of the West End.

This is a good stretch for a first ride because it helps you understand the city’s layout. The drawback is that hopping off at every stop could consume most of your day. Pick one or two places rather than trying to collect them all.

Trafalgar Square to Whitehall

Trafalgar Square, Craig’s Court, Horse Guards Parade, and Whitehall form a compact government and ceremonial district. These stops are better for walking breaks than for long bus rides between them.

Horse Guards Parade and Whitehall are especially useful if you want to see the area around government buildings and royal ceremony. The route can also put you close to Westminster, but do not count on an exact arrival time if you are trying to catch the Tower or cruise on a tight schedule.

The London Eye, Waterloo, and Covent Garden

The stops at the London Eye and Waterloo place you on the south side of the river, while Covent Garden brings you back toward the West End. These are good locations for splitting your day into short sections.

The London Eye stops are listed as eastbound and westbound, so check the direction before boarding. This avoids an unnecessary loop, a small detail that can save a surprising amount of time.

St. Paul’s, Monument, London Bridge, and Southwark

The eastern central route is where the package becomes most useful for Tower visitors. St. Paul’s Cathedral, the Monument to the Great Fire of London, London Bridge, Southwark, and the Tower sit along a sensible sightseeing line.

The Tower stop is near the end of this sequence. If you are already sightseeing around St. Paul’s or the Monument, the bus can provide an easy connection. If you are coming from west London, do not assume it will cross the entire route quickly.

The stop at the Monument is described as being at bus stop P, outside Pret. That kind of detail matters in a city where several stops can be close together but serve different directions.

Temple and Westminster Pier

Temple Underground Station and Westminster Pier give you two useful alternatives. Temple is a central stop near the legal district and river, while Westminster Pier is the key point for the Thames cruise.

If your plan is to cruise toward the Tower, Westminster Pier is the natural place to begin. Keep the one-way nature of the cruise in mind. It is not a boat pass for the whole day.

Using the western route for parks and museums

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Using the western route for parks and museums

The second route reaches a different side of London. It includes Buckingham Palace Road, Victoria, the Queen Mother Gates, Marble Arch, Green Park, Hard Rock Cafe, Hyde Park Corner, Harrods, South Kensington Museums, Gloucester Road, Kensington Palace, Notting Hill, Kensington Gardens, Lancaster Gate, Paddington, Edgware Road, Baker Street, Oxford Circus, Regent Street, Piccadilly Circus, and the central route’s Westminster and Tower stops.

This route is a good reason to choose the package if you want more than the historic core. It connects palace areas, major shopping streets, parks, museums, and west London neighborhoods.

Buckingham Palace and Victoria

The Buckingham Palace stop is one of the best places to leave the bus for a walk. Victoria Station and the stops on Buckingham Palace Road make this area fairly flexible, though the itinerary lists several nearby Victoria stops, so read the stop name and direction before you get off.

Green Park and Hyde Park Corner provide access to large open spaces. The bus gives you a broad view, but it cannot replace walking if you want to see the parks properly.

Harrods, South Kensington, and Gloucester Road

The Harrods stop is useful for the famous department store and Knightsbridge. South Kensington Museums and Gloucester Road place you near some of London’s major museum buildings.

The package does not include museum entry, so treat these as route advantages, not included attractions. If you want to visit a museum, allow time for the visit and do not build a tight connection to the Tower afterward.

Kensington Palace, Notting Hill, and Kensington Gardens

Kensington Palace, Notting Hill, and Kensington Gardens give the western circuit a pleasant change from the busy center. The itinerary also lists a Peter Pan stop near Lancaster Gate and a stop at the Thistle Hotel by Kensington Gardens.

These locations suit a slower half-day. They do not fit well before a fixed Tower visit unless you are already in west London and leave plenty of time for the return journey.

Paddington, Baker Street, and Oxford Circus

Paddington Station and Edgware Road are useful transport points. Baker Street, Oxford Circus, Regent Street, and Piccadilly Circus then bring you back into central London.

The broad route is helpful for getting your bearings, but the bus is not always the fastest way to move between these points. The regular Underground network is often a better backup if your schedule begins to tighten.

Making the Thames cruise work for you

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Making the Thames cruise work for you

The one-way river cruise is the most scenic part of the package. The main listed river access points are Westminster Pier, near the London Eye, and the Tower area. The best use is as a connection between the Westminster side and the Tower side, rather than as an extra trip added at the end of an already packed day.

A cruise gives you a different view of London’s riverfront and links several major sights without road traffic. That is real value, especially after walking around Westminster or the South Bank.

The cruise has one limitation: audio arrangements may differ from the bus. One customer specifically noted that there was no eGuide on the boat. The package includes audio commentary overall, but I would ask exactly what is provided for the boat before setting high expectations.

Since the cruise is one way, plan where you want to finish. You may need to use the bus, Underground, or walking afterward. Those onward costs are not part of the package.

Audio, headphones, and route information

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Audio, headphones, and route information

The package includes audio commentary and free WiFi. The supplied details give two different language counts, five in one description and seven in the inclusions, so confirm the current language selection when you collect your ticket.

One important tip comes from the bus experience: complimentary headphones may not be handed to you automatically. Ask for them when boarding or redeeming the voucher. One customer rode without them and received little information from the driver, while the provider later advised customers to request the free headphones.

That advice is worth following. The driver may be focused on the road and traffic, not on giving a running explanation of every sight. The audio system is the main way to get commentary.

The Big Bus app’s Live Tracking feature was also recommended by the operator. Use it to watch approaching buses and check the route before you leave a stop. It cannot remove traffic, but it can help you avoid waiting blindly.

The biggest problem: traffic and service changes

Tower of London with London Hop-On Hop-Off Tour and River Cruise - The biggest problem: traffic and service changes

The package’s weak point is not the attractions. It is the road network. London traffic can turn a short-looking bus connection into an hour-long wait and ride.

Service interruptions can also affect the route. One customer arrived during the Extinction Rebellion demonstrations, when routes were closed and stops became harder to reach. The issue was made worse by a lack of advance notice and unhelpful information at the time.

You should treat the bus as sightseeing transport, not a precision timetable. If the Tower or cruise matters, build a large buffer. If a road closure or demonstration affects the route, switch to public transport rather than spending your day waiting for the next bus.

The package is valid from the first date of redemption, so choose that date carefully. The bus access lasts 24 hours from redemption, not necessarily 24 hours from the date you first purchase it.

Who gets good value at $106.96?

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Who gets good value at $106.96?

I can see the value for a first-time London visitor who wants an easy overview and plans to use all three parts. The Tower admission alone gives the package a strong anchor, while the bus covers sights spread across central and western London. The cruise adds a pleasant route between major areas.

The price works best if you:

  • Visit the Tower and Crown Jewels
  • Take the Thames cruise
  • Use the bus for several short sightseeing hops
  • Want audio commentary rather than planning every route yourself
  • Prefer a packaged ticket with mobile access

The price works less well if you:

  • Use the bus only two or three times
  • Need reliable point-to-point transport
  • Already know London’s Underground system
  • Have only a few hours and cannot use the full 24-hour bus period
  • Want a longer or round-trip boat service

One customer paid close to $500 for a group and felt the package delivered only a few bus rides, the Tower, and no useful cruise time. That is a warning about planning, not just price. A package can be good value on paper and poor value if traffic prevents you from using it.

Timing, access, and cancellation details

The experience is offered in English, with audio commentary listed in multiple languages. A mobile ticket is provided, free WiFi is included, and the experience operates near public transportation.

Service animals are allowed, and most people can participate. Hotel pickup is not offered, so you make your own way to a designated Big Bus stop.

The listed operating hours are generally 9 a.m. to 5 p.m. during the February 17 to March 8, 2026 periods, with a Tuesday to Sunday schedule for February 17 to 22 and daily operation for the later dates shown. Confirm the schedule for your chosen date, since transport routes and attraction hours can change.

Free cancellation is available up to 24 hours before the local start time. Changes or cancellations inside that window are not accepted for a refund.

Should you book this London experience?

Book it if the Tower of London is a must, you want a simple city overview, and you will use the bus for several stops over 24 hours. The Crown Jewels, the central sightseeing route, and the one-way river cruise make a sensible combination for a first London visit.

I would not book it for a tight schedule or as your main transport plan. Start with the Tower, ask for headphones, use Live Tracking, and keep the Underground as your backup. If you follow those rules, the $106.96 package can deliver a useful mix of London’s royal, historic, riverfront, and modern sights. If you need punctual transfers, buy the Tower separately and use London’s regular transport.

FAQ

What is included in the Tower of London package?

It includes Tower of London entry, a 24-hour hop-on hop-off bus ticket, one one-way Thames River Cruise, audio commentary, and free WiFi.

Does the package include the Crown Jewels?

Yes. Entry to the Tower of London is included, and the experience highlights access to the Crown Jewels.

How long does the experience last?

The listed duration is approximately 3 hours and 35 minutes. The bus ticket itself provides 24-hour access from the first date of redemption.

Is hotel pickup included?

No. You must travel to a designated Big Bus stop to redeem the voucher and begin using the package.

Is the Thames cruise round trip?

No. The included Thames River Cruise is one way.

In how many languages is the audio commentary available?

The information gives two counts. The overview says five languages, while the inclusions say seven. Ask for the current language options when redeeming your ticket.

Are headphones included?

Complimentary headphones are available for the bus audio system, but you should ask for them. They may not be handed to you automatically.

Can I use the bus to reach the Tower from anywhere in London?

The ticket covers the listed Big Bus routes, but traffic can cause major delays. If you have a fixed Tower schedule, allow a large time buffer and use another form of transport if needed.

Is food included?

No. Food and drinks are not included.

What is the cancellation policy?

You can cancel for a full refund up to 24 hours before the experience start time. Cancellations and changes made less than 24 hours before the start time are not accepted for a refund.

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